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Frequently Asked Questions

The choice between open and closed steps largely depends on your personal preferences, safety considerations, and the overall design aesthetic you wish to create.

An open format is typically more contemporary and can make your outdoor area appear more spacious. They allow for a passage of light, which can be an advantage if you have a beautiful view or garden you’d like to highlight.

Closed steps provide a more traditional look, and some homeowners find them safer, especially for children, pets, or older family members, as there’s no gap for feet or paws to slip through.

You should consider replacing your handrails in the following circumstances:

  1. Structural Integrity: If the handrails show significant wear and tear or structural damage such as cracks, loose parts, or rot.
  2. Safety Compliance: If your handrails no longer meet current standards (for instance, they might be too low), you should replace them.
  3. Aesthetic Reasons: When they look outdated, weathered, or don’t fit your current aesthetic.
  4. Preventative Maintenance: Even if there’s no apparent damage, if the handrails are old, it might be worth replacing them as a preventative measure to avoid future problems.

Determining the ideal size Brisbane deck depends on space, purpose, budget and lifestyle needs. Though the ideal size truly depends on your individual needs, you should consider starting with a space of around 15 to 20 square meters.

These measurements provide enough space for seating, a small table, and room to move around comfortably. It’s advisable to discuss your plans with our professional crew, who can find the best usable solution for your home or business.

Choosing the right steps for your home is a decision influenced by a combination of factors, including the following:

  1. Space: Consider the space you have available in your outdoor space.
  2. Material: Your choice of materials will influence the overall design of the completed construction.
  3. Safety: If you have small children, older adults, or pets in the home, a low riser design and handrails will make them safer.
  4. Style: Whether a contemporary or Queenslander home, its style should inform your choice.
  5. Budget: Complex designs and high-end materials can significantly increase the cost of your timber staircase.
  6. Lighting: Consider how you will light your stairs and surrounding outdoor space.
Michael Williams
Michael Williams
2024-04-11
I found Troy and his team to be very professional. His communication with us was positive. I noted he also engaged with his staff in a collegiate manner. The workmanship appears to be of a high standard. I'm happy to recommend him.
CHARLES
CHARLES
2024-02-12
Exceptional work on my new front stair. Pleasure to deal with Warren & Bill.
Mitchell Green
Mitchell Green
2024-02-02
We recently had our rear stairs replaced by Josh and Jake, with the overall experience from initial assessment and quote from Troy to work completion by the boys seamless. Very happy with the team's communication, advice, and professionalism on site, and do not hesitate to recommend.
Kelsey Reid
Kelsey Reid
2024-01-22
I definitely recommend Troy & the team to everyone I know! They did an amazing job on our deck. Troy had amazing communication skills and was extremely thorough and efficient. Troy explained the whole process, providing an extremely detailed quote & plan, he broke down all of our questions and queries and helped us achieve the exact goal that we had in mind. The builders were lovely and did an outstanding job, even when it was raining. We will be getting them all back to do more work for us in the future. 😊
Pam Hanna
Pam Hanna
2023-12-10
We recently had old decks repaired and a new large outdoor staircase built by Brisbane Decks and Stairs and we are really happy with the amazing result. From our first contact with Troy explaining our ideal outcome, his assessment of out rotten existing verandahs ( we have 5), his innovation designing our new staircase, we have been impressed. All plans were submitted, pricing stated and materials discussed and explained. The boys Josh and Jake were on site for more than two weeks and were a delight on site. Nothing was a bother and they made sure all exposed verandahs and materials were tidy and safe at all times. The workmanship is first class, Troy, Jake and Josh along with others of the team we had on site did and amazing job. A stressful job made stress free for us. Final result is solid and beyond our expectations.
Megan Boustead
Megan Boustead
2023-10-06
Brisbane Deck and Stairs come very highly recommended! We couldn’t have been happier with the professionalism, communication, innovation and quality of work from the whole team. We required almost a complete rebuild of our sagging deck and external stairs, including design of a new privacy screen for our external staircase. Troy compiled a very detailed quote and worked hard to understand our needs, explain material options and ensure that we understood the project throughout each phase. The planning and execution of the project was seamless with Troy leading the team, including Jake, Josh and Jay. The worksite (our backyard) was very tidy throughout and very clean at handover. A large and potentially stressful job was in fact a very stress free experience for our family.
Lilly Palermo
Lilly Palermo
2023-07-19
To say I’m over the moon about my new front steps would be an understatement, I’m so happy with the work carried out by Josh & Jacob making my new 12 steps & handrails so comfortable and also aged care friendly to go up and down, they are absolutely perfect, Troy is an expert builder who knows what he’s talking about giving the best advice for the best result, worth every cent, I would highly recommend to anyone wanting professional advice & a great job.
Charlotte L
Charlotte L
2023-06-24
We recently had 3 decks replaced by Brisbane Decks and Stairs and I wouldn’t hesitate to recommend them. The experience was stress-free and the quality of work is exceptional. Josh, Jacob and Dougal were all professional and had great attention to detail. Troys customer service went above and beyond. Thanks guys!
Kane Barfoot
Kane Barfoot
2023-06-15
Highly recommend the team, they did great work on both our front and back decks. They were easy to deal with from Quotation to install. The Boys Josh and Jacob hand made and completed the work exactly how we wanted. They were with us a couple of weeks and were polite, friendly and easy to work with and have around. Thanks guys!!
Chris Irwin
Chris Irwin
2023-04-14
Troy and the team were all very professional. Work throughout was to a high standard. We replaced an old timber deck (surrounding our pool) with a new composite deck, replaced planter box, travertine tiling and waterline pool tiles. It was a difficult job but Brisbane Decks & Stairs took on the job and were prepared to do the work (and at good quality throughout). With difficult access, bringing in all the timber and tiles was hard work (special mention to Josh for carrying in all the tiles even in pouring rain). Tiling work by Jacob was to an excellent finish. 5-stars. Highly recommended.